Please review these Terms and Conditions carefully before contracting or utilizing services provided by Double Focus (referred to herein as "Double Focus", "our company", "we", or "us"). By engaging our services, ordering web design, development, software, hosting, or making payment, you acknowledge that you have read, understood, and agreed to all terms listed below.
1.1 Excessive CPU, Bandwidth, or Disk Space Usage: Using system resources beyond your plan’s allocated allowance or in a manner that negatively impacts other hosted customers on shared servers is strictly prohibited.
1.2 Excessive Resource Usage: Scripts, database queries, or server-side programs that consume excessive CPU or RAM (as determined by Double Focus technical team) may be restricted, optimized, or disabled to maintain server stability.
1.3 Background Processes: Running background daemon applications or cron jobs without prior written approval is not permitted and will be treated as server resource abuse.
1.4 Pornography: Hosting or transmitting pornographic, obscene, or sexually explicit content (other than legitimate fine art authorized in writing) is strictly prohibited.
1.5 Prohibited Content: Hosting, linking to, or distributing copyrighted materials without license, warez, cracking tools, phishing software, or malware is strictly forbidden.
1.6 Server Abuse: Any intentional misuse or compromise of server hardware or network infrastructure will lead to immediate account termination without refund.
1.7 Email Abuse (Spam): Sending unsolicited bulk marketing emails, spam, or maintaining open mail relays from Double Focus hosting servers is prohibited and subject to immediate IP blacklisting and suspension.
1.8 Free Reselling: Reselling any portion of our server hosting, email, or digital services free of charge to unauthorized third parties is not permitted.
1.9 Proxy Websites: Hosting proxy servers, VPN scripts, or anonymity networks is strictly prohibited on all our servers.
1.10 Storage Misuse: Server disk space is allocated exclusively for active website files and databases. Using web hosting storage as a remote personal backup or file repository is disallowed.
1.11 Media Hosting: Hosting standalone MP3 archives, piracy repositories, or heavy video download portals without designated streaming plans is not allowed.
1.12 File Download Sites: Websites operating primarily as commercial file distribution platforms are prohibited on standard hosting.
1.13 Bandwidth Use: Network bandwidth must be utilized solely for the registered web application. Hotlinking media assets from external third-party sites is prohibited.
1.14 Webmail Usage: Webmail portals are intended for immediate, temporary inbox management. Regular archival via desktop/mobile email clients using POP3/IMAP is recommended.
1.15 Adult Sites: Hosting adult entertainment portals is strictly prohibited on our infrastructure.
2.1 Account Activation: All new client accounts and hosting services are activated within 24 to 48 business hours following verified receipt of pre-payment.
2.2 Invoice Overdues: Service invoices overdue by more than 7 consecutive business days are subject to automated service suspension.
2.3 Reactivation Fee: Suspended hosting accounts or expired domains may incur a technical reactivation fee to restore live server records.
2.4 Non-Refundable Nature: Unless otherwise agreed upon in a written signed service contract or stated under our Refund Policy, advance payments and milestone disbursements are non-refundable.
3.1 Client Responsibility: Clients are encouraged to maintain their own regular off-site backups of website content, databases, and mailbox archives locally.
3.2 Server Backups: While Double Focus runs automated maintenance snapshots on shared clusters, we do not warrant or guarantee continuous availability or recovery of past iterations.
3.3 Data Loss Limitation: Double Focus holds no legal or financial liability for accidental loss of files, databases, or electronic messages resulting from client-side errors, script vulnerabilities, or server downtime.
4.1 Post-Deployment Security: Double Focus will not be held liable for website defacement, hacking incidents, malware infiltration, or unauthorized third-party access occurring after live delivery and deployment.
4.2 Third-Party Software: Any technical vulnerabilities originating from external open-source plugins, third-party themes, unverified CMS extensions, or client credential compromises fall outside the operational scope of Double Focus.
5.1 Proprietary Assets: All base code architecture, proprietary libraries, software modules, and administrative frameworks authored by Double Focus remain the intellectual property of Double Focus.
5.2 License of Use: Upon full financial settlement of the agreed proposal, the client is granted an exclusive, non-transferable license to utilize the finished website for their commercial business purposes.
5.3 Source Code Handover: Core framework project files, proprietary compilers, and internal development source systems are proprietary and not transferred or shared under turnkey hosting agreements.
5.4 File Transfer Upon Termination: In the event a client chooses to migrate to an external host, raw development files and specialized backend modules are not obligated to be handed over unless pre-stipulated under a complete source buy-out contract.
5.5 Confidentiality: Both Double Focus and the client commit to maintaining strict confidentiality regarding trade secrets, data records, and project specifications.
6.1 Limitation of Damages: Under no circumstances shall Double Focus be liable for indirect, incidental, punitive, or consequential commercial damages, including lost revenue, system outages, or business interruption.
7.1 Acceptance of Terms: By remitting payment, initiating a project, or accessing Double Focus servers, the client irrevocably confirms their acceptance of these Terms and Conditions. Double Focus reserves the right to amend these guidelines periodically.
Our management and client support team are available to assist with any questions regarding service terms.
+91 95000 93853 info@doublefocus.net